Staff Nurse (Female-Light Blue; Male-White with light blue epilets)

Responsible for assessing and prioritizing the needs of all patients before providing care and treatment in a timely manner at a consistent quality. Based in all areas of the department.

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Sister / Charge Nurse (Navy Blue with White trim)

Responsible for coordinating the department, ensuring effective and appropriate treatment of all patients, whilst maintaining a safe flow through the department to other areas of the hospital. Based at the nurse's station.

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Patient Flow Coordinator/Chaser (Black)

Works very closely with the nurse in charge to ensure effective flow of patients through ED. Acts as a liaison between the department and other areas of the hospital, ensuring that all appropriate investigations and treatment of patients is completed safely. Based at the nurse's station.

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Matron (Navy Blue with Red trim)

Based in the ED office, responsible for maintaining the ED department and it's staff. Experienced nursing background - has a large input into the progression and development of the department, ensuring that high standards are maintained.

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Healthcare Assistant (Light Green with White trim)

Works closely with the staff nurses within teams to provide person-centered, hands-on care for patients. Many HCAs within ED are trained in advanced skills such as venepuncture, cannulation & limb casting. Based mainly in triage and majors corridor.

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Assistant Practitioner (Grey with Red trim)

Works closely with the staff nurses, working in a similar capacity. Takes part in leading triage teams, managing caseloads of patients and, with additional training, can administer basic medicines.

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Emergency Nurse Practitioner (Navy Blue Scrubs)

Based in minor injuries, responsible for assessing and treating patients that self-present with injuries that do not require admission into hospital.

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Doctor (Blue Scrubs or Plain Clothes)

Responsible for assessing patients; implementing & providing treatments and planning for safe & appropriate transfer or discharge of patients.

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Clinical Educator (Navy Blue with White trim)

Based in the ED office, responsible for maintaining and developing the knowledge and practice of the staff in the department, ensuring practice is current and evidence-based.

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Admission Avoidance Team (White with Green trim)

Consisting of multiple members of the MDT (Physio, OT), this small team is responsible for ensuring patients are safe for discharge once treated for their presenting complaint.

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Advanced Care Practitioner (Red Scrubs)

Works alongside the doctors within the medical team to assess, diagnose and prescribe treatment for patients within their remit.

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Paramedics/Technicians (Green)

Responsible for providing initial pre-hospital treatment for patients before transporting them to the emergency department and handing over to staff for further care/treatment.

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Receptionist (Black)

The first point of contact for patients who self-present to the department. Responsible for booking patients into the ED system. Will escalate patients to the nursing staff, if felt to be appropriate.

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Volunteer (Light Blue Polo Shirt)

Assist with making patient beds, providing food & drink to patients and generally maintaining a clean and tidy work environment.

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Domestic Assistant (Green with White trim)

Responsible for ensuring a consistently clean and tidy department. Speak with if requiring a terminal clean for a particular area of the department.

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Housekeeper (Purple/Lilac with White trim)

Responsible for ensuring safe stocking levels of equipment, whilst maintaining a safe and tidy work environment for all staff. If you are unsure where to find a piece of equipment, they are the experts!

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